Blackboard Instant Messenger

BbIM Overview

Blackboard IM is an academic-centric instant collaboration solution designed to promote learning through group work and academic and administrative help. One of the main differences between Blackboard IM and other collaboration solutions is that Blackboard IM synchronizes with HuskyCT enrollment records. This means that students and teachers are automatically connected with other Blackboard IM users enrolled in the same HuskyCT courses. Blackboard IM also includes advanced features such as video chat, screen sharing, and a robust whiteboard, which allow everyone at UConn to collaborate and communicate quickly and easily.





Communicate quickly and efficiently with classmates


More natural communication with one-on-one or group conversations


Share ideas with others

Screen Sharing Real-time display of any document or application on your computer
Whiteboard Harness the power of visual instruction
Web Tour Share Webpages
Web Conferencing Use Blackboard Collaborate web conferencing for a full online classroom.
Office Hours Create a focused setting where classmates and contacts can line up for individual attention

Download & Install

Blackboard IM is software that must be downloaded before it can be used.  A link to download Blackboard IM is available on the My Courses page in HuskyCT.

Download Bb IM

Clicking on the link will open a new window (be sure to allow pop-ups if prompted in your browser).

Bb IM Registration

After you create your Blackboard IM ID, you can download and install the Blackboard IM client. You may perform this step either immediately after creating your account, or at a later time. You log in to the Blackboard IM client using the Blackboard IM ID and password that you chose when creating your account. Whenever you launch Blackboard IM, the login window appears.

Bb IM Program

1. Enter your Blackboard IM ID.
2. Enter your Blackboard IM password.
3. Click the sign in button

Helpful Tips:
  • You can set Blackboard IM to remember your Blackboard IM ID and password by checking the remember me box. If you do this, anyone with access to your computer can access your Blackboard IM account.
  • You can also set Blackboard IM to automatically sign you in when you launch the program by checking the sign in automatically box. This setting can be changed in the Preferences window.

Getting to Know the BbIM Interface

The main elements at the top of the Blackboard IM window are: the Menu Bar, Status Bar, Contacts tab and Classmates tab.

Bb IM Window

Contacts Tab

The Contacts tab is where you keep track of your friends, study groups, and anyone else that you contact often. This tab is initially empty, but you can add any Blackboard IM user, as long as you know his or her Blackboard IM ID; the user does not need to be in one of your classes, or even at UConn. The Find field allows you to search for a specific user in the list. You can also add groups to keep your contacts organized.

Classmates Tab

The Classmates tab lists all of the Blackboard IM users who are in your HuskyCT classes. If the instructor of a course has a Blackboard IM account, the label (Instructor) appears next to his or her name. You do not need to add users to your Classmates tab; it is automatically populated based on HuskyCT course enrollments. You also cannot manually add or delete classmates. The Find field allows you to search for users in the list.

Status Bar

The Status Bar shows your current availability. Since other Blackboard IM users see this status, you can use it to tell other people what you are doing and if it is a good time to contact you. Status messages are fully customizable and can be saved for future use. Click Edit Status create a custom status.

Bb IM Status Bar
Helpful Tips:
  • You can install Blackboard IM on as many computers as you wish, making it easy to keep in touch with friends and classmates, even if you are not at your primary computer.
  • Classmates appear only while you are enrolled in a class. However, users remain in your Contacts tab indefinitely, so make sure you add classmates with whom you want to keep in touch as contacts before the semester ends.